Health guide · Podiatry

Does Aetna cover podiatry? How to find a podiatrist who takes Aetna

What Aetna usually covers at a podiatrist, HMO vs PPO referral rules, which Aetna plans Evolve Health accepts in Florida and Texas, and how to book.

Published Updated 7 min read

The short answer

Usually, yes. Aetna plans generally cover medically necessary podiatry, such as care for foot and ankle injuries, infections, ingrown toenails, heel pain, bunions, arthritis and diabetic foot problems. Routine foot care, like trimming nails or removing corns and calluses, usually isn’t covered unless you have a condition such as diabetes-related nerve damage or poor circulation that makes it risky to do yourself.

Your plan type decides the rest. With an Aetna HMO you usually need a referral from your primary care doctor and an in-network podiatrist; PPO and open access plans usually let you book directly. Don’t let paperwork delay care for a new sore on a diabetic foot: get it seen the same day.

Want it checked? Find an Evolve Health podiatrist near you

This guide is for general information and is not a diagnosis. Some services may not be offered at every office; your provider will go over your treatment options at your appointment.

What does Aetna cover for podiatry?

A podiatrist is a doctor who specializes in the foot and ankle. Aetna plans generally cover podiatry when the care is medically necessary, meaning you have a symptom, injury or condition that needs to be diagnosed or treated. Here is how that usually plays out.

Pain and injuries

Visits for heel pain, arch pain, ankle sprains, broken toes, tendon problems and arthritis are usually covered, along with the X-rays and tests needed to find the cause. MRI and CT scans often need approval from Aetna first.

Skin and nails

Treatment for ingrown toenails, infections, warts and painful skin problems is medical care and is usually covered. Thick, painful fungal nails may be covered in some cases. Toenail fungus treatment with prescription medicine usually falls under your drug benefit.

Diabetes

Diabetic foot exams, wound care and treatment of diabetic foot problems are usually covered, and diabetic shoes and inserts often are too if you qualify. Our guide to diabetic foot care explains how often to have your feet checked.

Surgery and devices

Surgery for problems such as bunions or hammertoes is usually covered when it’s medically necessary, often with approval from the plan first. Braces and walking boots for an injury are often covered. Custom orthotics vary the most: some plans cover them for specific diagnoses, and many limit or exclude them.

What usually isn’t covered

  • trimming, clipping or thinning toenails
  • shaving or removing corns and calluses
  • general foot hygiene, such as soaking or moisturizing
  • cosmetic procedures

The first three are routine foot care. They can be covered if you have a condition that affects the nerves or blood flow in your feet, such as diabetes with nerve damage or peripheral artery disease (poor circulation in the legs), because then a small cut can become a slow-healing wound. Your podiatrist documents the findings that qualify, and plans usually limit how often they pay.

Aetna plan types and referrals

Aetna offers several kinds of plans, and the type on your card decides whether you need a referral and whether out-of-network care is covered. This is the general pattern; your plan documents have the final word.

Plan typeReferral to see a podiatrist?Out-of-network care
HMOUsually required from your primary care doctorUsually not covered, except emergencies
Open access HMO or EPOUsually not requiredUsually not covered, except emergencies
POSOften required for the lowest costCovered, at a higher cost
PPONot requiredCovered, at a higher cost
Medicare Advantage HMOOften requiredUsually not covered, except emergencies and urgent care
Medicare Advantage PPOUsually not requiredCovered, at a higher cost

A referral comes from your doctor. Prior authorization is different: it’s approval from Aetna itself, often needed before an MRI, surgery or some medical equipment. The podiatrist’s office usually requests it for you. For more on how Medicare Advantage differs from Original Medicare, see what Medicare covers in podiatry.

Does Evolve Health accept Aetna?

Evolve Health accepts many Aetna plans. This is what our insurance list shows today:

PlanFlorida officesTexas offices
Aetna commercial plansIn networkIn network
Aetna Medicare AdvantageIn networkIn network
Meritain Health (an Aetna company)In networkIn network
Aetna Better Health (Medicaid)Out of networkIn network

In Florida, Aetna Whole Health plans and Aetna EHP (Cleveland Clinic) are also out of network.

Acceptance can vary by state, office, provider and plan type, and networks change. Our team verifies your benefits before your visit and tells you your options, and the estimated cost, if anything isn’t covered. With an out-of-network plan you can still be seen as a self-pay patient, and some plans pay part of out-of-network care.

How to check your Aetna coverage before you book

  1. Look at your card. Find the plan type (HMO, PPO, EPO, Medicare Advantage), the name of your primary care doctor if one is listed, and the member services number.
  2. Log in to the Aetna member website or app, or call member services, and check your specialist copay, deductible and referral rules.
  3. Search the provider directory for podiatrists near you, filtered to your exact plan.
  4. Ask the podiatry office to confirm. An office can be in network for some Aetna plans and not others, so give them your plan name and member ID.

Worth asking member services:

  • Is this podiatrist in network for my plan, not just for Aetna in general?
  • What will I pay for a specialist visit, and how much of my deductible is left?
  • Do I need a referral or prior authorization?
  • Are custom orthotics, braces or diabetic shoes covered?
  • Is routine foot care covered with my condition?

What to bring to your appointment

  • your Aetna card, front and back, and a photo ID
  • your referral, if your plan needs one
  • a list of your medicines and allergies
  • any X-rays, scan reports or notes from urgent care or another doctor
  • the shoes you wear most, if your visit is about foot pain

When not to wait

Go to the emergency room if your foot suddenly turns cold, pale or blue, a bone is showing or your foot looks deformed after an injury, or you have spreading redness with a fever.

Get seen the same day if:

  • you have diabetes and notice a new sore, blister or color change
  • your foot is red, hot and swollen
  • you can’t put weight on your foot after an injury

Health plans generally cover emergency care even outside their network.

Book a regular visit if foot pain lasts more than a week or two, keeps coming back or changes the way you walk.

Booking with an Aetna podiatrist

You can find an Evolve Health podiatrist and book online, or choose an office from our locations. The team checks your Aetna network status, copay, deductible and any referral or prior authorization before your visit is confirmed. Evolve Health podiatrists have digital X-ray on site, so many injuries can be X-rayed at the first visit. Questions about your plan? Call 844-663-3769.

Questions, answered

Usually, yes, when the care is medically necessary. Aetna plans generally cover podiatrist visits for injuries, infections, ingrown toenails, heel pain, bunions, arthritis and diabetic foot problems. What you pay depends on your copay, deductible and coinsurance, and on whether the podiatrist is in your network.

This guide is for general education and doesn’t replace advice from your own doctor. Everyone’s situation is different, so talk to a healthcare provider about symptoms that are new, getting worse or worrying you. If you think you may have a medical emergency, call 911. Reading this guide doesn’t make you a patient of Evolve Health.

Want a specialist to take a look?

A guide can explain, but it can’t examine you. Evolve Health providers see patients across Florida and Texas, and you can book online any time.

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